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Client task view clarity


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Ted Williamson

Allow us to edit what the client sees when we assign task to them through the portal. Or simplify it by default. There is more information than needed for the client. They can adjust items in the task, or get confused with the amount of irrelevant information (to them). They just need to mark tasks as complete, comment, upload, click on a link and read the task description.

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Activity Newest / Oldest

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TNAZ Services

I agree!!!!!!!!!!!!!!!!!!!


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Alluring Graphics

Yes, I agree; I am using another system as I build this one because there is FAR TOO MUCH my client doesn't need to know on the take listing.


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Sebastian

Yeah this would be very helpful. Currently my clients are very overwhelmed by the amount of tasks NOT assigned to them as well as the extra information with the task that IS assigned to them.

What is the tasks flow? Generally there should be two (that I can think of): Completed and none needs further action or Reassigned to Coordinator so that the task can be changed or amended with the required information. The second only because sometimes the outcomes of a task decides the next step. I dont need a generator (or any automation) but the coordinator or project leader would know what needs to be done next (new tasks created, have a meeting, etc).


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Jennyfer M.

Yes! My clients are getting confused, I can see the value in this request and it should be a priority. I'd love to simplify their portal experience as much as possible.


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Danielle Anderson

This would be so beneficial. Right now I am having to hide the tasks as it has too much information that is not necessary.


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Mike

Status changed to: Planned