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Guest Checkout with PayPal

  • Live

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Brianna G.

Enable Guest checkout with the PayPal payment gateway, so clients don't have to have a PayPal account to pay their invoice.

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Activity Newest / Oldest

N

Noel

Status changed to: Live

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Mike

Status changed to: In progress

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Mike

Status changed to: Under review

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Brianna G.

Hi Mike, I checked my PayPal settings and tested the payment process from SuiteDash, and I still wasn't presented with the guest checkout option. I emailed SuiteDash support, and they said that the guest checkout feature wasn't available, and I should create a feature request.

PayPal says that if we're using the shopping cart option (which I believe is what SuiteDash is using) there is some additional code required for guest checkout, and if we are using a third-party solution, we should ask them to add the necessary code. Below is the info from PayPal support docs:

"With a Checkout custom-coded solution, there is an additional step: set SOLUTIONTYPE to Sole in your initial SetExpressCheckout API call.

If you use a third-party shopping cart, work with them or your developer to implement this variable.
As long as SOLUTIONTYPE=Sole is passed in the SetExpressCheckout API, Guest Checkout will be enabled.
For SOLUTIONTYPE=Sole to work, you must have PayPal Account Optional set to On within the PayPal account settings.
Many third-party carts provide an Enable Guest Checkout option in the Administration view of their Checkout module."

Perhaps I am experiencing a bug? I have been testing other client portal solutions, and I was able to see the guest checkout feature in those systems. I am open to any other suggestions or guidance if this works for other SuiteDash users. Is this custom code we need to add somewhere on our end? It's a game changer for us, for sure, so would love to hear if others have been able to make this work.

Thank you!


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Mike

Hi Brianna, this is controlled by a setting inside your individual PayPal account