Planning

Feature Requests

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261

Contact should be able to be the primary contact of multiple Companies

Live

Christopher Emmanuel

A Contact should be able to be the primary contact of multiple Companies.
This is common sense in real life, thus makes no sense to put only one primary contact for one company.

25-04-2021 -

Activity Newest / Oldest

Mike

New Feature Request threads here > Please vote appropriately >

vote.suitedash.com/b/feature-requests/set-a-billing-contact-for-a-company/

vote.suitedash.com/b/feature-requests/multiple-primary-contacts-for-a-company-1/

Mike

Status changed to: Live

Mike

Marking this one complete. The comments here consist of many different feature requests, but the majority are asking that a single Contact can be the Primary Contact for multiple Companies, which is now possible. We will start new Feature Requests for "Billing Contact" and "Multiple Primary Contacts for a Company"

Kristin Heffley

And please, please, please allow us to designate someone other than the primary contact as the billing contact. I have multiple clients who want their invoices to go to a different person.

Mike

Sorry all, mistakenly marked this one as LIVE.

BUT, this is one of the features that WILL now be possible now that Company First 2.0 is LIVE. Sorry can't provide a timeline, but we are already discussing and planning.

Thanks,
Mike

Kevin L

I'm wondering how this will effect invoices if applicable? An invoice is attached to a company, so having a primary across multiple companies won't affect how invoices are being charged correct? Even if the Primary has the same e-mail address?

e.g. Currently in Stripe, many of us had to create work-around email addresses for these primary contacts. In Stripe, they show as separate customers.
Which is what allows us to charge different bank accounts/credit cards.

If a Primary is now going to have one email address: (e.g. mike@suitedash.com) across multiple companies, will our invoices get messed up? Especially those on subscriptions?

Mike

Status changed to: In progress

Mike

Status changed to: Live

Executive Solution Systems LLC

We should really have the ability to add more than 1 primary contact to a company - this could fix a lot of issues when it comes to multi-location businesses where more than one person needs to act on behalf of a company (at the company level)

Alexander Donner

The lack of ability for a contact to log in a single time and have access to all of their companies' info is definitely hurting our ability to use SD. Is there an update on having that live? It isn't currently on the roadmap.

Christopher Esmeres

what's the update on this? thanks

Luke Fletcher

Is there any update on the timing for this? Just starting out on our SuiteDash journey but this feature will be essential for us.

ZorakDev

Would be an even bigger help to our team if a company could have more than one primary contact. At present secondary contacts cannot submit work requests for a company project. Effectively there's no way for them to add a new task to a project we're working on.

Christine Clifford

The issue I have is the reverse of this I think. We have 3 companies (share some customers and product lines , suppliers), sales work for all three companies and are looking to be able to quote and invoice within one app for any of the 3 companies. I have included a screenshot of how it shows up in Odoo. We would love to go with you guys and are trialling Odoo for this feature.

Christopher Emmanuel

Woo hoo in testing mode. Nice work Suitedash. Let us know if we can be the beta tester. :)

Mike

Status changed to: In progress

Mike

Status changed to: Closed

Mario G

A bonus would be to be able to see all contacts associated with a company when looking at that company without having to create circles.

Cort Giles

Agreed

Mike

Status changed to: In progress

Kevin L

+1 voting for this - this is a MUST HAVE for SuiteDash to be viable for accountants/any firm

Andrew B.

This change would be an absolute game changer for us. A lot of the Contacts that we work with have multiple Companies; it is difficult to fully dive-in with SuiteDash without this change. In case it helps the SuiteDash team's thinking on this: Corporations are treated as "people" under the law, so legally they are distinct and separate from their owners. Happy to discuss any time!

Bill C.

Any update here? I really cannot implement my portal for tax season without this

Christopher Emmanuel

Can't wait to see it "In Progress"

Mike

Status changed to: Planned

Mario G

Yep, I have clients that run a franchise and need to be the primary contact for each location, even though they are handled as separate companies.

Christine Bray

I would like the ability for a primary contact to be assigned to more than one company. I am an accountant and some of my clients have 2 or more businesses. As it stands now I have to add the owner and create a separate shared folder for each business since I can not add multiple companies to the CRM because they have the same primary contact.

Libby

Yes! This is a critical issue for us!

David Dejewski

Giving a +1 here. In my use case, I have "Companies" redefined as "Families." The majority of families have more than one parent. I'd like the ability to add both parents and share "child" variables between them - to include the option of sending email notices to all identified contacts of the same company/family.

CPA

Agree, makes no sense the way its now

Mike

Merged with: Contact relations to Company

Christopher Emmanuel

A Contact should be able to be the primary contact of multiple Companies and a Company should be able to have multiple primary Contacts. It makes little sense to have only one (1) primary Contact for one (1) Company, thus you would have to create duplicate Contacts.

Hector C

Upvoting this. I have a client with different companies, and had to create one "contact" with the same name for each.

saviodesigns

definitely need this ability